Privacy Policy

1. Introduction

Action Homes NZ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website actionhomes.co.nz or use our services.

We comply with the New Zealand Privacy Act 2020 and the Information Privacy Principles set out in that Act.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form or quote request
• Subscribe to our newsletter
• Communicate with us via email or phone
• Enter into a contract for our building services

This information may include:

• Name and contact details (email, phone, address)
• Property details for building projects
• Payment and billing information
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• IP address and browser type
• Device information
• Pages visited and time spent on site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotes
• Deliver our building and construction services
• Communicate about your project
• Send relevant updates about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Trusted subcontractors and suppliers involved in your building project
• Professional advisers (accountants, lawyers) as necessary
• Government authorities when required by law
• Service providers who assist with our website operations

All third parties are required to maintain the confidentiality of your information.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes:

• Secure SSL encryption on our website
• Restricted access to personal information
• Regular security assessments
• Secure data storage systems

6. Cookies and Analytics

Our website uses cookies and similar technologies to enhance your browsing experience. We use Vercel Analytics to understand how visitors interact with our site. This data is anonymised and used solely to improve our website.

You can control cookie settings through your browser preferences.

7. Your Rights

Under the Privacy Act 2020, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for marketing communications
• Lodge a complaint with the Privacy Commissioner

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Building project records are retained for a minimum of 10 years as required by the Building Act 2004.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: