Terms & Conditions

1. Introduction

These Terms and Conditions govern your use of the Action Homes NZ website (actionhomes.co.nz) and the building services we provide. By accessing our website or engaging our services, you agree to be bound by these terms.

Action Homes NZ is a Licensed Building Practitioner and member of the Master Builders Association, operating in Auckland, New Zealand.

2. Website Use

Permitted Use

You may use our website for:

• Viewing information about our services
• Submitting enquiries and quote requests
• Contacting us about potential projects

Prohibited Use

You must not:

• Use the website in any way that causes damage or impairs availability
• Attempt to gain unauthorised access to any part of the website
• Use automated systems or software to extract data from the website
• Reproduce, duplicate, or copy any content without permission
• Use the website for any unlawful purpose

3. Building Services

Quotes and Estimates

Quotes provided through our website or in person are estimates only and are valid for 30 days unless otherwise stated. Final pricing will be confirmed in a formal written contract before work commences.

Contracts

All building work is subject to a formal written contract which will include:

• Detailed scope of work
• Fixed price or cost-plus pricing structure
• Payment schedule and terms
• Timeline and milestones
• Warranty information
• Dispute resolution procedures

These website terms do not form part of any building contract, which will have its own specific terms and conditions.

Compliance

All building work is carried out in compliance with:

• New Zealand Building Code
• Building Act 2004
• Resource Management Act 1991
• Health and Safety at Work Act 2015
• Local council requirements and building consents

4. Intellectual Property

All content on this website, including text, images, logos, designs, and graphics, is the property of Action Homes NZ or our licensors and is protected by copyright and intellectual property laws.

Project photos displayed on our website may include client homes. We obtain permission before displaying project images and respect our clients' privacy.

5. Limitation of Liability

To the maximum extent permitted by law:

• We provide this website "as is" without warranties of any kind
• We are not liable for any indirect, incidental, or consequential damages arising from website use
• Our liability for any claim related to website use is limited to the amount you paid us (if any)

Nothing in these terms excludes or limits liability that cannot be excluded under New Zealand law, including liability under the Consumer Guarantees Act 1993.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of third-party sites. Accessing these links is at your own risk.

7. Warranties and Guarantees

Building work completed by Action Homes NZ comes with:

• 10-year structural workmanship guarantee
• Manufacturer warranties on materials and products
• Master Build Guarantee (where applicable)
• Compliance with Building Code performance requirements

Specific warranty terms will be detailed in your building contract.

8. Dispute Resolution

If a dispute arises regarding our services:

1. We will first attempt to resolve it through direct negotiation
2. If unresolved, we may use mediation through an agreed mediator
3. For building disputes, you may contact the Ministry of Business, Innovation and Employment (MBIE)
4. Legal proceedings will be subject to New Zealand law and jurisdiction

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Continued use of the website constitutes acceptance of modified terms.

10. Governing Law

These terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of the New Zealand courts.

11. Contact Information

For questions about these Terms and Conditions, please contact us: